Cost effective, targeted services to make your stakeholder communication more response-capable.
Crisis communication services I provide have a common goal: To improve your capability to effectively communicate to important stakeholders before, during and after an incident or issue. You can enhance your response communication capability with cost-effective, systematic steps to enhance your planning, preparation and performance. I work with clients to identify their greatest improvement needs and provide services to address them.
Crisis Communication Plan Review
Today’s swirling communication environment requires regular review and assessment of any crisis communication plan. I’ve seen crisis communication plans that worked in a crisis, and I’ve seen plans that have failed. I can help you be sure your organization is prepared for fast and effective response communication. Click here to learn more about what a plan review includes
Crisis Communication Plan Creation
Your organization may not have a Crisis Communication Plan, or it may be so old that updating it will be more complex than creating a new one. I provide comprehensive communication plans that incorporate best practices to ensure that your organization will be able to provide fast and effective information to your stakeholders when you need to. Click here to learn more about my Crisis Communication Plan Creation services
Exercises and Drills
Organizations invest significant amounts of time and money in exercises and drills. I help maximize this investment.
Communicator Training Tabletop Exercises
In a major response, your earliest statements and communication efforts will be most critical in establishing your organization’s place at the communication table. You can test your response capabilities at any time, in the convenience of your own location. Don’t wait for a scheduled exercise to enhance your capabilities. Click here for more details
Drill or Exercise Support
Effective stakeholder communications is an increasingly important element of a successful response. Regulators know this, and your capability to effectively support the Joint Information Center is increasingly scrutinized. Will your team’s performance meet regulators’ objectives? Will you effectively demonstrate your readiness to respond? Click here for more details