The Peril in Preparation

Time to prepare is precious. While time to prepare is precious and should be used wisely, there are actually some dangers to be conscious of in preparation. The time that is our friend – the very time to think, strategize and perfect your communication products – can work against us. The problem with preparing crisis […]

Them, That or Those – Who is a Stakeholder?

Who are we trying to engage with anyway? Pull out the objectives for the last exercise you attended. Dimes to dollars that JIC capability was measured by holding a press conference. Now review the differences between Liaison and Joint Information Center in the NRT manual, your Area Contingency Plan or your own organization’s crisis response […]

Sea Change

Every so often, a sea change occurs in our communication world. Sometimes without us realizing it.  We tend to notice major sea change, when its impact makes recognition and understanding unavoidable. But some changes sneak up on us and change our world without us realizing it. In the FX television series “The People vs. O.J. Simpson: […]

We Are All Sausages

Trauma exposes the real us: We may look sleek and shiny on the outside, but the truth is that there are always messes inside. When trauma slices across our lives, it exposes our secret side even as it impacts our prepared public face. In every personal crisis, all our internal stresses and strains come to […]