Stopping the Tide

Sometimes communication isn’t about what has happened: Instead, it’s about what didn’t happen. We all have emergency response plans in place, and we’re all good at activating them (right?). Most organizations conduct near-perfect responses, thanks to excellent planning, training and practicing. But the best of responses are often insufficient to assuage stakeholder concerns. Consider the […]

Drivers Ed

Modern cars are incredibly capable of evasive driving. On-board stability systems prevent us from losing control, and modern tires and suspensions provide our vehicles far more agility than ever before. And yet with all this design and technology available, studies show that the average American driver will drive straight into a collision instead of using […]

Time the Waves

Can you identify this photo? A schematic of your Unified Command News Release approval process? No, though it sometimes feels like it! It’s a photo of exhaust headers from a performance car, carefully designed to maximize the flow of exhaust out of the car’s engine. A properly tuned exhaust can actually help “supercharge” an engine […]

Survival

2020 continues coming at us relentlessly. The fabrics of our lives, our businesses and our society continue to fray with no end in sight. We watch our organization wrestle with the challenges, we work to do our part to preserve output, services or products. Then we have to commiserate with coworkers as they head out […]