Time to Review Your Crisis Communication?

Are you sure you’re ready for effective stakeholder communication in a crisis? We all think we have policies, plans, people and a platform at the ready for crisis use, but how ready are they? Does your bridge to recovery look like this one? You may be in worse shape than you think. Have you conducted […]

Best Laid Schemes

“The best-laid schemes o’ mice an’ men, Gang aft a-gley, An’ lea’e us nought but grief an’ pain, For promis’d joy.“Robert Burns Robert Burns was right, clear back in the 1700’s. No matter how well we plan, our plans often go awry. Unfortunately, the result far too often is grief and pain. Time and tides […]

Know Your Enemy

“You just have to learn that shelling isn’t personal….” More than a decade ago I was having a conversation with a grizzled veteran of oil exploration and production in Africa. We were discussing unusual safety risks when he mentioned his company’s experience with storing of crude oil in tank farms. They were operating in a […]

Running the 39-yard Dash

It’s early spring and football fans are turned to the NFL Combine. Held annually, the Combine is an event that allows assembled NFL teams to look at players potentially turning ‘pro’. It’s where players are weighed and measured in every conceivable way; height, weight, hand size, arm length, bench press, vertical jump and other values […]

Are You Ready for Response Communication?

Probably not. Despite our best intentions, our response communication competency often atrophies due to disuse and lack of awareness. Why? Because most organizations are safely and effectively managed. Day-to-day competitive pressure, regulations and industry standards effectively reduce the probability of accidents to the point where many communicators can expect to finish their career without having […]