Hope
There is hope! The barrage of COVID-19 news pours down on us and we struggle to rise above it. Additional quarantine and the isolation it brings. Missed dinner dates. Birthdays celebrated alone. Business closures, more market drops, more layoffs and more loss. For most of us, we’re not even into the actual suffering. That will […]
Fear
What we don’t know is always worse than what we do know. Not knowing leads to doubt and fear. Doubt and fear lead to hyperbole and hysteria. And we end up making decisions based on misinformation or overreaction. We’re seeing this dynamic playing out in front of us right now, even in our own lives […]
Time to Review Your Crisis Communication?
Are you sure you’re ready for effective stakeholder communication in a crisis? We all think we have policies, plans, people and a platform at the ready for crisis use, but how ready are they? Does your bridge to recovery look like this one? You may be in worse shape than you think. Have you conducted […]
Best Laid Schemes
“The best-laid schemes o’ mice an’ men, Gang aft a-gley, An’ lea’e us nought but grief an’ pain, For promis’d joy.“Robert Burns Robert Burns was right, clear back in the 1700’s. No matter how well we plan, our plans often go awry. Unfortunately, the result far too often is grief and pain. Time and tides […]
Know Your Enemy
“You just have to learn that shelling isn’t personal….” More than a decade ago I was having a conversation with a grizzled veteran of oil exploration and production in Africa. We were discussing unusual safety risks when he mentioned his company’s experience with storing of crude oil in tank farms. They were operating in a […]