Making the best out of the Worst #10

Marc Mullen | June 16, 2025 This post is the tenth ‘Lessons Learned’ from my experiences in several recentWorst Case Drills (WCDs). Each ‘Lessons Learned’ focuses on one specific issue revealed in the WCDs that affects communicators’ ability to communicate in a crisis. Feel free to use this information to improve your own planning or response actions. […]

Making the Best out of the Worst #9

This post is the ninth ‘Lessons Learned’ from my experiences in several Worst Case Drills (WCDs) held in 2024. Each ‘Lessons Learned’ focuses on one specific issue revealed in the WCDs that affects communicators’ ability to communicate in a crisis. Feel free to use this information to improve your own planning or response actions. I […]

Making the Best out of the Worst #8

This post is the eighth ‘Lessons Learned’ from my experiences in several Worst Case Drills (WCDs) held in 2024. Each ‘Lessons Learned’ focuses on one specific issue revealed in the WCDs that affects communicators’ ability to communicate in a crisis. Feel free to use this information to improve your own planning or response actions. I […]

The unexamined life is not worth living

Per Wikipedia, “The unexamined life is not worth living” is a famous phrase supposedly uttered by Socrates at his trial for impiety and corrupting youth, for which he was subsequently sentenced to death. Regardless of Socrates’ fate related to these words, it’s a great dictum to follow. And it’s particularly important for communicators to note […]

MQI for you or I?

How can you know you’re the best person for your position? Are we fully invested in Incident Command’s core tenet that every response position should be filled with the individual best suited to it? If so, we have to be certain we are actually filling the box on the organization chart that we should. It’s […]